Survival Kit Store Information Page SafetyKitStore.com is owned and operated by CTC Products. We are located in Gardena, CA and we operate our own warehouse and kit assembly facility right here on the premises. When you work with us, you are working with the source that receives the individual survival items that go into a properly made Emergency and Disaster Kit. We source, test and select all of the products that go into any of our 72 hour kits. Only items that meet our quality and safety requirements make it into one of our 72 hour Emergency and Disaster Survival Kits.

See our Survival Kit Factory and assembly process here.











CTC Products
1203 West 135th Street
Gardena, CA 90247 / USA

Business Hours:
Mo-Fr: 9am to 5pm
Sat-Sun: we check in frequently,
please leave a message if no one answers right away.

direction map to Safety Kit Store

Phone:
general info: 310-515-5373
sales and ordering: 800-455-4522

Fax:
Please call us to get the number.
(number not published to fight spamming and junk faxes)

Email:
info@safetykitstore.com

Will Calls and Order Pick-Up:
We do NOT inventory ready-made survival kits. All Survival Kits are assembled when ordered. Please select the kit you like here on our website, then check out with our online shopping cart and select 'pickup' as the shipping option, or call us at 310-515-5373 to place your order over the phone. We offer convenient daytime, evening and even weekend hours for you to stop by and pick up your order. To be able to dedicate time to you, all pickups are by appointment.

Terms and Conditions of Sale:

Calculating the shipping cost for your order:
Add the items you wish to order into your shopping cart, then click the CHECKOUT button. Enter the Zip Code of your shipping address and select your preferred method of shipping. Click the APPLY button and the cost of shipping will be displayed.

Shipping Charges below and above 150lbs:
Our online shopping cart checkout supports shipments through UPS and up to 150lbs. If the total shipping weight exceeds 150lbs it might be more economical to ship with an alternate carrier and the shopping cart will indicate that. You can complete the order without paying for the shipping charges at that point and we will contact you with the actual and adjusted shipping cost which can then be processed and paid for in a separate transaction. We can also provide you with a shipping cost estimate before you complete your order by contacting us at 1-800-455-4522 (9am to 5pm PST) or by sending us an email to info@safetykitstore.com


Shipping your order:
If all required items are in stock, orders that have been received and cleared payment before 1PM Pacific Time will ship the same business day. Orders received on Saturdays and Sundays or on holidays will ship the next business day. All shipments will be delivered to UPS or USPS in the afternoon. Shipping will be at our discretion through UPS ground or US Postal Service. Delivery times vary by service and distance and can range anywhere from 1 to 7 days. For details on guaranteed delivery times, please visit www.ups.com and www.usps.com. Our shipping charges are based on shipments within the continental US only. All shipments to Alaska, Hawaii, Canada or other countries will incur additional shipping charges. We reserve the right not to sell and/or ship to selected countries. While we do our best to keep our warehouse well stocked with inventory, there is the possibility that an item is out of stock. If that is the case, an email will be sent to you to inform you of the estimated lead time for your order. Usually we are able to replenish our merchandise within 3 to 5 days. UPS Shipping Transit Times

Merchandise Warranty:
All merchandise sold by CTC Products is carefully selected and inspected prior to shiping. However, should you receive an item that shows a defect then please do not return the entire order, but contact us first so we may discuss options. Depending on the type of defect we might ask you to return the item(s) to us for further evaluation. We will only warrant manufacturing and processing defects. Misuse of the items and wear and tear are not covered by our 90 day product warranty.

Merchandise Returns:
We only accept returns for defective items. Please do not return any merchandise without contacting us first. Please remember, that under the law, all Food, Water and personal consumption and use items such as tooth paste, tooth brushes, soap, hand sanitizers, face masks, etc. can not be returned. Only non-FDA items such as tools may be returned in the event of a defect and with our authorization. We may replace the item or issue a refund at our discretion. Shipping charges are not refundable.

Order Cancellations:
Due to our short turn-around time on orders (we ship within one to two days in most cases except for customized orders and we pack shipments on Saturdays), we normally can not accept order cancellations. An order can only be canceled if you inform us of your desire to cancel at least 24 hours before the merchandise is scheduled to be shipped. Order cancellations must be made by phone. You can leave a voice message if our lines are busy. If your credit card sales transaction has already been processed at the time of cancellation a 15% processing fee will be charged to cover our expenses for the time spent on processing your initial order, the order cancellation request and for issuing the refund. The following orders can not be canceled: Orders that have already been processed and packed for shipping, orders that have been scheduled for shipping on the same day and orders that have already been shipped.

Wholesale:
We accept wholesale orders from companies and retailers. Pricing will be based on quantities ordered. Open accounts are available with approved credit. Please contact us either by email or phone for further details and conditions.

Terms of Sale:
CTC Product does not intend, desire, or attempt to market to children. If you are a child and considered underage where you live and have gotten to this site, DO NOT make any purchases without your parents permission and DO NOT leave your personal information in any of the contact forms. All merchandise remains property of CTC Products until paid for in full. Our preferred method of payment is by credit card, but if you prefer to mail your order, we accept checks and money orders. For security reasons shipments for orders paid through check or money order will be put on hold for 10 days to allow for the funds to clear. Sales conducted through our online website allow payment by Credit Card or through the use of a PayPal account. All online payments are processed by PayPal. You can use any credit card or your PayPal account to make payment. PayPal is an independent payment processing company that is not affiliated with CTC Products. For details on PayPal and their privacy policy please visit www.paypal.com. CTC Products and SafetyKitStore.com reserves the right to issue a full refund if an order can not be filled. Following are some but not all possible reasons: Product is not or no longer available, the order was placed from an area or country we do not or can not ship to, the order was placed incomplete with important information missing such as shipping address or buyer name for example, the item ordered is not available as ordered. However, prior to canceling and refunding your order, we will attempt to contact you to discuss the situation along with options that might exist to remedy any problems.

SalesTax:
Orders received from within the State of California and/or orders with shipping destinations within the State of California will incur CA sales tax at the mandatory rate for Los Angeles county. The CA Sales tax will be added to any published prices including shipping/handling during the checkout process. Prices shown throughout our website are in US Dollars.

Merchandise Country of Origin:
While we purchase our merchandise from US distributors, the country of origin for the products purchased will vary.

Copyright:
You may use www.SafetyKitStore.com and the information provided within this site for private and personal non-commercial use only - i.e. to view, copy and print portions of www.SafetyKitStore.com for the sole purpose of personal education, product research or to place orders. The information provided on www.SafetyKitStore.com may not be used for any other purpose without express written permission of CTC Products / www.SafetyKitStore.com. www.SafetyKitStore.com and our logos are trade names or trade marks of CTC Products and may not be used by anyone else without our express written permission.

Acceptance of our Terms and Conditions:
By visiting and using our website including placing an order and submitting your data you agree to our terms and conditions and our privacy policy (see privacy policy page for details).

also see our
Frequently Asked Questions